Home Instead is an excellent employer, prioritizing the development of meaningful relationships between our staff and clients. As the foremost provider of relationship-led care, recognized with Outstanding ratings in all five categories by CQC, we carefully match caregivers with clients to ensure the highest quality of care, enabling our clients to live safely, healthily, and independently at home, which also allows for those important chats.
We are seeking a compassionate individual to join our Key Player Team as a Field Care Support, involving both office and community-based care responsibilities.
Our Senior Care Assistants are referred to as "Field Care Supervisors," assisting the Care Manager with compliance tasks, and this role may appeal to those looking to advance their careers.
Establishing client care routines
~ Fostering positive relationships with clients and their families
~ Supporting care consultations and service reviews
~ Conducting staff supervisions and maintaining accurate records.
~ Creating and auditing client care plans
~ Mentoring Care Professionals, and ensuring compliance with Home Instead's policies on equality and diversity
~ Participating in an on-call duty rotation as scheduled for every other weekend
~ This role will be both offices based combined with care with a rota pattern of 3 days one week and 4 days with your working weekend
Level 3 NVQ in Health and Social Care/ equivalent or working towards it.
~ Experience in the care sector delivering a wide range of personal care services.
~ Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
~ Knowledge and understanding of legislation and regulations specific to Health and Social Care.
~ Must be confident to use care management technology including providing support and training to Care Professionals.
~ Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
~ Must have full driving license and means of transport if required within the territory to visit clients.
~ Be organised and flexible to meet the needs of the business.
We will equip you with comprehensive training to ensure you can perform your duties with confidence.
This position requires an enhanced DBS disclosure and reference checks. Home Instead is dedicated to safeguarding and promoting the welfare of adults, and we expect all employees to uphold this commitment.