IT Support Engineer
Location: Oxford
Salary: Circa £40,000 - £45,000 + Bonus + Benefits
A growing, technology-led organisation is looking to add IT Support Engineers to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance
The role:
You’ll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery
Technology environment:
* Windows Server and Windows OS
* IIS (web services and application hosting)
* SSL / certificate management
* Azure-hosted infrastructure
* Load-balanced and high-availability setups
* Monitoring and alert-driven support workflows
Essential:
* Strong Windows Server and OS administration experience
* Confident supporting IIS and web-hosted services
* Solid understanding of SSL certificates and related configuration
* Experience working in cloud-hosted or hybrid environments (Azure preferred)
* Calm, methodical troubleshooting approach
* Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off
A fantastic, stable, long-term role with training, progression, and exposure to a broad range of technologies within a supportive team!
Apply now for FULL details