This is what you’ll actually do! As Operational Support Shift Lead, you’ll manage the operational support and hygiene teams to deliver hourly, shift, and daily KPIs, ensuring the team is supported, resourced, and clear on priorities throughout each shift. You’ll monitor hygiene standards and cleaning effectiveness, ensuring all activities are completed in line with SOPs and food safety requirements, and that standards are consistently maintained across production and site areas. You’ll lead compliance activity, supporting internal and external audits and ensuring inspection readiness through accurate documentation and follow-up actions. Working closely with Manufacturing Shift Leads and other departments, you’ll support operational planning and shift execution, drive continuous improvement initiatives to reduce waste, optimise throughput, and strengthen asset care, and investigate incidents to implement effective corrective actions. You’ll also act as ASH (Absence, Sickness & Holiday) cover as required to support business continuity. Ideally this is you! Experienced in a fast-paced hygiene or food manufacturing environment. Proven ability to lead and develop multi-skilled teams in a shift setting. Level 2/3 Food Safety qualified; IOSH Supervising Safely (or equivalent). Strong knowledge of hygiene standards, GMP, cleaning chemicals, and COSHH. Familiarity with Health & Safety and Food Safety regulations. Skilled in continuous improvement, Lean principles, and problem-solving techniques. IT competent with strong organisational and reporting skills. Approachable, reliable, and adaptable, with a strong focus on team development. Committed to maintaining high hygiene standards and operational excellence