Job Description: Restaurant Team Member (Front of House)
German Doner Kebab is a rapidly growing restaurant brand with over 90 locations worldwide. We are a market leader in the Casual Dining sector, known for industry-leading service, exceptional food, and memorable guest experiences.
We are seeking enthusiastic Team Members to join our team. Your role involves supporting your team to deliver high-quality food, outstanding guest service, and ensuring every guest leaves satisfied and eager to return.
Responsibilities:
* Prioritize guest satisfaction in all interactions.
* Assist guests with menu choices and upselling.
* Process orders using the POS system.
* Prepare and pack food and beverages, ensuring appealing presentation.
* Promote additional menu items to enhance the guest experience and increase sales.
* Handle sales transactions, provide receipts, and deliver food orders.
* Greet guests warmly and genuinely.
* Answer phone inquiries professionally.
* Assemble and package orders according to brand standards.
* Maintain cleanliness and sanitation in guest areas.
* Ensure all orders are complete and ready for delivery to guests.
* Adhere to brand standards and deliver exceptional service.
Key Skills & Knowledge:
* Excellent communication skills and attentive listening.
* Professional appearance and positive attitude.
* Enthusiasm and cheerful demeanor.
* Ability to adapt to varying business volumes with urgency.
* Understanding of menu items and allergens.
* Ability to follow instructions and meet brand standards.
* Accurate completion of daily paperwork.
* Willingness to be cross-trained in all areas of the kitchen and front counter.
* Commitment to guest service excellence and high standards.
Working with GDK offers a full career pathway with excellent progression opportunities. Join us and grow your career!
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