This range is provided by Matchtech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Key Responsibilities:
You will be joining the IT support team where you'll provide expert assistance in resolving technical issues. Your role will involve troubleshooting both hardware and software problems, managing and maintaining support tickets, and ensuring timely and efficient resolution of support requests. You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions. With a strong emphasis on delivering high-quality customer service and support, you will be pivotal in maintaining our reputation for excellence.
Job Requirements:
* Strong troubleshooting and problem-solving skills
* Excellent communication abilities
* Ability to manage and prioritise multiple tasks
* Familiarity with retail sector IT systems (an advantage)
* Capability to work on a rotating shift schedule, including weekends
* Nottingham based, 5-day working week
* Shifts between Monday and Sunday, from 0700 to 2100
* Initial 3-month contract with potential for extension based on demand and performance
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology and Customer Service
* Industries
Staffing and Recruiting
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