Director of Sales
Location: Glasgow Marriott Hotel
Department: Sales & Marketing
Reports to: General Manager
Job Type: Full-time
About the Role
We are seeking an experienced Director of Sales to lead and drive B2B revenue performance for our hotel (or portfolio of hotels). This is a senior commercial leadership role, responsible for proactively securing new business, growing existing accounts, and embedding a strong sales culture across the property.
As a key member of the General Manager’s Executive Team, you will lead all on-property sales activity, maximise revenue opportunities across multiple segments, and ensure exceptional customer experiences that drive long-term loyalty.
Key Responsibilities
Driving Revenue & Market Growth
* Lead all on-property commercial and sales activity as part of the Executive Team
* Proactively target Group & Catering, Sports, Entertainment, Business Travel, and Travel Trade segments
* Develop and execute a robust Sales Intensity Plan
* Lead Business Travel sales strategy in collaboration with Revenue Management teams
* Complete RFPs within required deadlines (e.g. MarRFP, Lanyon, direct submissions)
* Upsell creative packages, including food and beverage, to maximise total revenue
* Analyse market conditions, competitor activity, supply and demand, and economic trends
* Close the most profitable opportunities aligned with property and market needs
* Ensure brand marketing standards and activations are executed on property
Customer Experience & Relationship Management
* Manage complex, high-value accounts with significant customer expectations
* Build and maintain strong relationships with new and existing clients
* Drive sales activity including sales calls, client entertainment, FAM trips, and trade shows
* Strengthen community relationships to grow group and catering opportunities
* Deliver service excellence throughout the entire customer journey
* Ensure flawless handover of booked business for successful event and stay delivery
* Act as a trusted advisor by understanding client needs and recommending tailored solutions
Leadership & Collaboration
* Work collaboratively with off-property sales teams (National, Global, Groups & Reservations)
* Coordinate sales efforts to ensure alignment and avoid duplication
* Manage relationships with key internal and external stakeholders
* Hold teams accountable for execution of proposals, contracts, and service delivery
Additional Duties
* Conduct site inspections and client presentations
* Create and manage contracts as required
* Use internal systems (e.g. MGS) for reporting, resources, and insights
About You
Experience & Education
* Minimum 2 years’ experience in hospitality sales and marketing
and/or
* Degree or diploma in Business Administration, Marketing, Hotel & Tourism, or related field
Leadership Competencies
* Strong communicator with professional presence and confidence
* Adaptable and resilient in a fast-paced environment
* Proven ability to solve problems and make sound commercial decisions
* Results-driven with strong planning and organisational skills
* Collaborative leader who builds trust and high-performing teams
Sales & Commercial Skills
* Strong negotiation and closing ability
* Strategic sales planning and execution experience
* Excellent customer relationship management skills
* Strong business and financial acumen
* Comfortable working with CRM systems, RFP platforms, and standard office software
Why Join Us?
* Be part of a senior leadership team with real commercial influence
* Opportunity to shape and lead the sales strategy
* Dynamic, customer-focused environment with strong brand support
* Competitive salary and benefits package
Ready to lead, inspire, and drive results?
Apply now with your CV and take the next step in your sales leadership career.
Compensation: To be discussed
#J-18808-Ljbffr