CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .
Job Description
The Country General Manager – UK&I is a market shaping executive role within the European organisation. With UK&I being the largest single market in Europe (P&L ~$500m) the performance has a significant impact on the overall success of achieving the wider European future growth and business strategy. The role is charged with full P&L accountability, accelerating commercial performance, introducing new and innovative commercial models in partnership with both retailers and manufacturers, whilst also building a resilient, future-ready organisation.
The role exerts broad influence across the enterprise, leading the country organisation and providing leadership across the UKI supply chain and corporate functions. A role where a commercially driven business leader, with proven capability at driving transformation at pace as well as a passion for building highly engaged teams would thrive.
Key Accountabilities
1. Full accountability for P&L performance, including budget creation and financial control
2. Driving transformation across commercial value proposition, customer experience and digital capabilities
3. Shaping business strategy and execution plans, with a focus on identifying and unlocking new revenue streams
4. Providing leadership for the overall Country business, and particularly the senior management team—setting strategic direction and offering tactical support to deliver the agenda of protecting and differentiating CHEP’s position as the industry leader
5. Delivering results in a matrixed environment, where you need to balance leading directly on some things while simultaneously leading through influence and being an “intelligent internal customer” on others
6. Leading the introduction of new/innovative commercial models (new products/services, or new ways of selling products/services)
7. Building deep succession pipelines by attracting, developing, and retaining talent at all levels of the organisation
8. Establishing and strengthening key customer relationships to sustain long‑term organic growth
9. Championing employee engagement as a core priority for the country leadership team
10. Ensuring a safe, secure working environment and fostering a strong Zero Harm culture
About the Person
11. Ability to operate effectively across a matrix and wide range of leadership styles, being an effective influencer, persuasive spokesperson across the entire organization and engager to bring support and alignment for a range of efforts
12. Strong entrepreneurial streak and commercial orientation. Proven track record of advising on driving growth and increasing profitability/return on investment in highly competitive markets.
13. Credibility and gravitas across strategic, financial and operational discussions at a senior level
14. The ability to create a competitive and breakthrough strategies and plans to achieve both short-term and long-term strategic objectives.
15. The ability to anticipate future consequences and trends accurately and paint credible pictures of future possibilities.
16. Demonstration of capability to communicate a compelling and inspired vision and sense of core purpose and future achievements that others want to enthusiastically buy into.
17. A proven ability and commitment to attracting, identifying, and developing key talent within the
18. A deep understanding of how businesses work with the ability to see the big picture and manage the business taking into account a wide variety of metrics (revenue, ROI, Cash flow, Operating profit etc)
Experience
19. Significant experience in leading a business unit with substantial revenue and/or end‑to‑end operational delivery accountability
20. A strong and sustained track record spanning financial performance, people leadership, commercial execution, and operational oversight
21. Demonstrated capability in setting and executing strategy, leading change management, and building long‑term, value‑creating customer relationships
22. Clear evidence of driving operational excellence through efficiency gains and continuous improvement initiatives
23. P & L Responsibility, budget creation and control
Remote Type
Hybrid Remote
Skills to succeed in the role
Business Transformation, Coaching, Cost Management, Customer Satisfaction, Disruptive Thinking, Driving A Customer Centric Culture, Enterprise Mindset, Feedback, Financial Management, Inclusive Leadership, Inspirational Leadership, Organizational Changes, Profit and Loss (P&L) Management, Revenue Growth, Setting Direction, Strategic Planning, Strategic Talent Planning, Strategic Thinking, Vision Setting
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.