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Ref: 22794
Your New Job Title:
Mandarin Speaking Banking Junior Assistant
The Skills You'll Need:
Fluent in Mandarin and English. Customer Services experience within the Financial Services.
Your New Salary:
Depending on experience
Location:
Glasgow - Office based
Perm
Start:
ASAP
Working hours:
35 hours
To be successful in this role our client has said it is essential that candidates:
* are fluent in Mandarin Chinese
* have good Customer Service working experience
* are happy to work in the office which is based in Glasgow
If that means this job isn't a match for you please view our other vacancies for one that may be a better fit.
What You'll be Doing:
* Process new account applications, closure of accounts and change of customer information
* Handle enquiries from customers
* Maintain customer relationships and cross-sell relevant products and services
* Assist with the on-going Customer Due Diligence (CDD) review
* Deal with cash and non-cash transactions
* Produce daily overdraft reports
* Ensure that all activities meet the Bank's internal policies and procedures as well as other regulatory requirements at all times
The Skills You'll Need to Succeed:
* Degree educated in Finance, Economics or Accounting
* Experience within the Financial Services industry and proven track record in similar business stream
* Relevant professional qualification
* Good knowledge of Retail Banking procedures
* Customer service experience
* Good MS Excel skills
* Team player
* Excellent English and Mandarin communication skills
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.