Based: Letchworth Garden City, Hertfordshire
Term: Permanent, Full time
Salary: Dependant on experience + benefits
Linea Research Ltd, part of Focusrite Group PLC, designs and manufactures high performance audio electronics for the professional market. Our amplifiers and processors are used across the world at some of the most prestigious venues and events. We are a global brand and the leading manufacturer of professional amplifiers in the UK.
The Role:
We're looking for a Sales Administrator to join the team in Letchworth Garden City. In this role you'll work closely with our Marketing & Sales Manager and Operations Manager to support our valued international clients.
You'll be the point of contact for accurately recording sales orders and following the process from order receipt to despatch of goods.
The successful candidate will be dynamic and customer-focused with previous experience of working in a similar Sales Administration position. The hours are Monday to Friday 9:00am-5:30pm.
Duties:
* Order entry
* Stock allocation
* Producing sales reports and summaries for the Sales and Management team
* Expected delivery date management, acknowledging client's requests
* Pricing and stock availability enquiries
* Preparing quotations
* Sales invoicing and delivery notes for despatch
* Shipping & Logistics - organising daily freight collections, working with customers to book appropriate shipments and collections both international and domestic
* Keeping clients updated on their order status
* Loan order processing
* Building relationships with customers, general customer queries
* Supporting the sales team/account managers and colleagues
* Answering incoming telephone calls
Other ad-hoc duties:
* Supporting with setting up meetings
* Occasional travel booking and local event support
* Assisting in other departments as required
Knowledge, Experience and Skills Required:
* IT literacy in Microsoft Office applications, such as Word, Excel and Outlook
* An ability to work with large sets of data in Excel, knowledge of pivot tables would be an advantage, but can easily be trained
* Experience of using business management systems ideally e.g. Access Supply Chain, SAP, Oracle is preferred
* Highly organised with good numeracy and literacy skills
* Strong interpersonal skills and good communication skills
* A proven team player with professional, positive and proactive approach
* Previous experience in a similar role is preferable, but not essential
Benefits include:
* Hybrid working option after probation
* 25 days holiday, plus bank holidays
* Group Pension, Income Protection, Life Assurance
* Health Cash Plan and Private Medical Insurance schemes
* Group Bonus scheme
* Bike to Work scheme
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