Description
Working under the mentorship of the Head of Support, you will apply sound engineering judgement to ensure products are developed to be supportable, develop the support solution and acquire the necessary resources for support.
The focus of this role is to ensure the supportability of our products by helping shape the design for support and helping develop the support solution architecture.
No two days at Ultra are the same, but your responsibilities will include:
* In coordination with the ILS Project Lead, tailor the scope and scale of ILS activities to meet the User, Customer, and Ultra’s requirements.
* Working collaboratively with designers to improve the reliability, maintainability and usability aspects of Ultra's designs.
* Providing input to the development of the optimum support solution for each customer, within the context of a wider product and capability roadmap.
* Completing life cycle cost analyses, level of repair analyses, sparing analyses, failure modes and effects analyses.
* Eliciting and deriving support requirements and proposing verification methods for requirements.
* Developing supportability cases and conducting analyses to provide progressive assurance of support solutions.
* Performing reliability modelling and undertaking maintainability analysis to optimize support arrangements.
* Assessing the human element of systems, including assessing the potential for human error as a contributor to system failures.
* Preparing, or providing input to, technical manuals such as troubleshooting guides or operations and maintenance manuals.
* Assisting with the identification and mitigation of hazards through system hazard analysis.
* Formulating and implementing the obsolescence strategy for a product line.
* Supporting the continuous improvement of processes, policies and procedures.
A dynamic, professional, engineer or technician with experience within a high technology or regulated industry, you will:
* Hold a bachelor’s degree in engineering, or a technical equivalent, or navy, army or air force equivalent in mechanical or electrical.
* Have knowledge and experience in Reliability & Maintainability – Reliability Prediction, RBDs, FTAs, FMECAs, MTAs, FRACAS/DRACAS, etc.
* Have the ability to review work produced by domain specialists across the others:
o Integrated Logistics Support – LCC, LORA, sparing, obsolescence, etc.
o Operational Analysis & Whole Life Cost Modelling –, Availability Trade-Off Analysis, etc.
o Training Development, Design and Delivery.
* Hold or be cable of achieving Security Clearance (SC) or higher with no caveats.
* Possess a full driving license. This role is office based with occasional travel across Ultra sites and to customer and supplier locations.
* Experience using PTC Windchill, Relyence, or some other modelling software is considered an asset.
Typically, a Bachelor Degree (or equivalent) in a related field and experience within a relevant complex engineering environment.
If you have worked within the Supportability field but do not necessarily possess all of the listed skills above, we would still be keen to hear from you.
Relocation Support
Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that’s why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines.
Nationality Requirements
Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.
Diverse & Inclusive Employer
Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self.
We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.
We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
Company: Ultra Maritime