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MJ Church is a leading Civil Engineering and Earthworks contractor operating across England. We deliver projects valued between £100,000 and £60 million for public and private sector clients across diverse industries. Alongside our core construction services, we have a growing waste management business expanding across the Southwest and Wales.
Joining MJ Church offers an exciting and challenging opportunity for driven individuals seeking professional and personal growth in a dynamic, results-focused environment.
The Role
We are looking for an experienced Operations Manager to lead our Trade Waste division, based at Star Farm, Marshfield. You will oversee daily operations across the South West and South Wales, ensuring excellent service delivery, team management, and efficient route planning. You will be pivotal in driving growth, customer satisfaction, and operational efficiency as we aim to double our business over the next four years.
Key responsibilities:
* Lead day-to-day operations for Trade Waste collections (currently 18 routes and 65,000 lifts/month)
* Manage operations, customer service, and driving teams
* Maintain vehicle fleet and ensure timely maintenance
* Plan, optimise, and approve route schedules
* Drive departmental performance to achieve sales and gross profit targets
* Oversee compliance, health & safety, and CPC obligations
* Recruit and develop staff, managing absence and performance
* Maintain key account relationships and support sales expansion
* Monitor stock levels (containers and bags)
* Ensure excellent communication with clients
Who You Are
You are a proactive and organised manager with strong people skills. Calm under pressure and confident with problem-solving, you take ownership of tasks and lead by example. You are keen to grow with the business and support the success of your team by delivering first-class customer service.
Commercially aware, you are keen to grow a high-performing department.
Key Skills:
* National CPC (essential)
* Experience in transport, warehouse, or waste management
* Strong leadership and people management skills
* Route planning and operational efficiency
* Knowledge of compliance and health & safety standards
* Good geographical knowledge of the region
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