Join our Maintenance Team at L&Q:
L&Q's Maintenance Service is looking for a Reactive Supervisor to join the in-house team. The North East Supervisor covers Waltham Forest, Havering Redbridge and the surrounding areas.
Your impact in the role: You will be part of a team of Supervisors who cover reactive repairs. You will be responsible for circa 10 Multi trade and Specialist Maintenance Operatives who work across the Neighbourhood. The role reports to the Maintenance Team Manager.
You will also have links to the wider business area and will liaise with the Housing Management and Property Services teams, Surveying teams Caretaking teams as well as the Planning and Scheduling team, Contact Centre and other Supervisors to ensure consistency in service delivery.
L&Q are a values-focused organisation, and our people managers are confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.
We are focused on meeting targets, both financial and customer related. We expect our Supervisors to have a firm knowledge and be able to actively contribute to ensuring that the Direct Maintenance KPI's are met. You will be able to analyse data, predict outcomes and will give advice on how to get things back on track when needed. Good financial acumen is a must, and yo...