Thank you for your interest in this vacancy! We highly recommend reading our to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.
Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.
Job overview
An exciting opportunity has arisen to join the Clinical Operations Matron Team at North Bristol NHS Trust. You will work with the Operations team and the trust to ensure patients have the right care, in the right place, at the right time, all of the time. You will provide clinical, professional and nursing managerial leadership to an established but developing clinical site and discharge lounge team. There will be plenty of opportunity to develop, manage, implement and evaluate change whilst working on local, trust and system projects and developing the existing team. You will have the opportunity to work within the Urgent and Emergency Care and Planned Care work streams. This job requires networking within the trust, the system and external providers.
Main duties of the job
1. Provide clinical leadership, direction and support as a highly knowledgeable/ skilled nursing and operational resource to others in the clinical teams and wider Trust to promote flow and maintain site safety.
2. Positively promote change, providing guidance, support and coaching to the team to promote an environment conducive to change.
3. Actively support the Urgent and Emergency Care programme.
4. Work collaboratively with other professions, organisations and networks.
5. Responsible for team recruitment, retention, absence monitoring, performance monitoring and the appraisal process.
6. Ensure consistent and effective roster and budget management.
7. To problem solve and and support conflict management and resolution. Support decision making with “on call” managers/executive staff out of hours and the Deputy COO/Director of Urgent and Emergency Care in hours.
8. Develop and regularly review/update and standards, policies, protocols and guidelines.
9. Develop and implement induction, educational and personal development plans for all staff.
10. Ensure provision of clinical supervision and wellbeing support for staff.
11. Participate in and initiate research and/or audit projects as opportunities arise.
12. Undertake and support other managers in the investigation and reporting of complaints and untoward incidents/ accidents, and ensure learning shared.
13. Monitor/report identified clinical risks and plans to reduce/manage.
14. Undertake role of investigating officer for disciplinary hearings.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed job description and main responsibilities
To provide clinical, professional and nursing managerial leadership to the clinical site and discharge lounge teams.
To lead and participate in change management projects related to patient flow across the hospital.
To support the administration and management of patients detained under the Mental Health Act on behalf of the Trust.
To lead and manage patient flow on a daily basis, facilitating achievement of patient flow targets inc. 4 and 12 hour ED delays, 15 minute ambulance handover.
To be visible and accessible across the trust and act as a role model
Be accessible to patients, carers and staff for assistance advice and support where required
To ensure that Trust policies and procedures are followed.
To ensure robust governance systems and processes are implemented and issues addressed where required
Communicate effectively with all levels of staff both internally and externally to ensure patient flow is maintained and improved
To represent the Operations Division as required internally and externally, deputising when requested for the Assistant Director of Operations.
There will be occasions where the post holder is expected to work part of their time within clinical practice
Person specification
Education/Training/Qualifications
Essential criteria
15. Registered Nurse
16. Degree or evidence of degree level qualification
17. Post registration course relevant to speciality
18. Teaching and Assessing Course
19. Leadership Qualification
Desirable criteria
20. Master Qualification or evidence of working at Master level
Work Experience
Essential criteria
21. Experience as Band 7 Clinical Site Manager for a minimum 2 years or equivalent relevant Band 7 experience
22. Significant acute nursing experience
23. Ward/Department management experience
Knowledge, Skill and Abilities
Essential criteria
24. Track record of managing, implementing and evaluating change projects
25. Excellent leadership skills
26. Able to prioritise workload and manage own time
27. Excellent communication/influencing skills- (written verbal and IT)
28. Able to demonstrate good understanding of management of vulnerable patients DoLs/Safeguarding/MHA section
29. Knowledge and understanding of patient flow related National performance targets
Personal Qualities/Special Requirements
Essential criteria
30. Visionary and innovative. Able to influence others and manage change
31. Ability to make decisions in difficult often complex and highly charged circumstances
32. Remains calm under pressure
33. Reflective
34. Supportive to staff and their development needs
35. Ability to motivate and engage teams
36. Enthusiastic, positive and engaging
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.