Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be:
The Security Manager will look after the security, safety and well-being of all guests and colleagues at Fairmont Cheshire, The Mere making sure they cause no harm to themselves and others due to unsafe conditions or unsafe acts
Job Description
* Perform duties according to the Duty Roster prepared by the Director of Security. The Security Officer may be deployed to any of the following Duty Posts:
o Security Control Room Duty;
o Lobby Duty;
o Loading Bay;
o Patrolling or Observation Duty;
o Back of House;
o VIP Parking;
o Or at any position where operations in Security field will benefit
* Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected
* Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives
* Coordinate with various departments and government agencies on routine matters and during emergency
* Monitor back of house areas with particular attention to unauthorized entry and exit points
* Maintains records in respective Log Books for future reference
* Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis
* Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock
* Ensure the cleanliness of Hotel Security Room and the surrounding areas
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
* SIA CCTV Operator Licence (required)
* SIA Security Guarding or Door Supervisor Licence, depending on role requirements
* CPR certification (required or obtained on appointment)
* First Aid certification (preferred)
* Conflict‑management training (preferred)
* Basic Fire Safety training (preferred)
* High school/secondary education (preferred)
* Clean criminal record (required for SIA licensing)
* 1–2 years of experience in security or CCTV monitoring (preferred)
Additional Information
What is in it for you?
* Exclusive Discounts:
o Fairmont Cheshire, The Mere, Spa and Golf discount
o Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
o 20% off food and beverage in on-site restaurants
* Colleague restaurant
* Being part of The Mere Team – our culture is unique!
* You will benefit from training and development opportunities
* Competitive salary and benefits including pension
* 28 days of holiday including public holidays
* 1-5 days service award based on length of service
* Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
* And last but not least you will get to work with a team of EXTRAORDINARY people