About TPS
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. As part of the Volkswagen Group, TPS operates a national network of centres with a workforce of 1,500 employees. We pride ourselves on creating a motivating and inclusive workplace that recognises and rewards our staff, encouraging learning and development.
Launched in 2006 as a new brand concept, TPS operates on an Agency Model, selling on behalf of Volkswagen Group UK. The company has experienced rapid growth both financially and in the number of centres nationwide.
About the Role
What will you be doing?
* Manage and motivate the Parts Sales team to achieve and exceed sales targets while building strong relationships with customers.
* Lead, manage, and motivate the Parts Sales Executive Team.
* Monitor sales performance against KPIs and take corrective actions as needed.
* Plan and implement promotional activities with support from the Centre Manager.
* Maintain product knowledge and awareness of competitor activity.
* Conduct regular performance reviews and provide developmental support.
* Implement incentive schemes and rewards to motivate the team.
* Ensure excellent customer service and monitor delivery schedules.
* Maintain professionalism and integrity in all business dealings.
* Ensure proper use of business systems and compliance with standards and guidelines.
Requirements
What are we looking for?
* Proven experience managing sales teams in a B2B environment.
* Ability to lead, manage, and motivate a team of Parts Sales Executives.
* Passionate about customer service.
* Strong communication skills to build relationships with stakeholders and clients.
* High IT literacy, proficient in MS Office.
* Results-oriented and sales-focused.
* Interest in the automotive industry or customer service.
Nice-to-have skills
* Sales
* Team Management
* Customer Service
* Communication
Location
Carlisle, England
Work Experience
Sales Manager / Director of Sales
Languages
English
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