Job Description
Customer Service & Teller Assistant - Ballymena - Permanent This is an excellent opportunity to join a trusted, community-focused organisation in Ballymena as a Customer Service & Teller Assistant. In this role, you will provide a professional front-of-house service, supporting customers with day-to-day transactions while ensuring accuracy, efficiency, and excellent customer care. About this role:
1. £24,584 per annum
2. Tuesday to Saturday
3. 35 hours per week
4. Potential 30‑hour option for suitable candidates
5. Training and development provided
6. Community‑focused working environment
7. Permanent role
What you'll be doing in this role:
8. Serve members at the counter: lodgements, withdrawals & FX
9. Daily balancing, end‑of‑day reports
10. Book appointments for new members & loans
11. Open new accounts and support member queries
12. General admin: scanning, filing, post, issuing documents
13. Assist with basic computer/printer issues
14. Follow Health & Safety and attend training as required
What you'll need for this role:
15. Customer service or admin experience
16. Good numeracy and attention to detail
17. Friendly, professional manner
18. Reliable and able to work independently
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.