Overview
Be among the first 25 applicants. Working in our stores: Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
Eligibility and basic requirements are listed below.
Responsibilities
* Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery to their doorsteps – or providing substitutions when products are out of stock.
* Using a handset to plan your route around the store, identify what you need to select, and manage time for each shop.
* Working behind the scenes handling customer queries, processing orders, and helping to load vans for Home Delivery Drivers.
* Always ready to serve customers, answering questions, and proactively offering help.
* Building knowledge about products, services and promotions to provide recommendations.
* Working flexibly across the store as required.
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (many shifts start at 4am) and able to work in a fast-paced, physical environment; comfortable working alone or as part of a team.
* Friendly and welcoming with a genuine enthusiasm for helping customers.
* Uses initiative to solve problems and takes responsibility for tasks; works flexibly to a high standard across the store.
* Willing to learn new digital tools and technology; able to move shopping containers up to 15 kg.
* Attentive to detail, keeps the store clean and organized, and aims to create the best shopping experience for customers.
Rewards and Benefits
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
* Free food and hot drinks provided for colleagues in all stores.
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
* Pension – company contributions matched between 4% and 7.5%.
* Sainsbury’s share schemes – buy shares at discounted prices.
* Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more.
* Wellbeing support – including free access to the Employee Assistance Programme.
Requirements
* You must be above the school-leaver age in your country (school leaving age).
* If shifts start earlier than 6am or later than 11pm, you must be at least 18 years old.
* You must have Right to Work eligibility in the UK.
Additional information
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. We are an inclusive retailer committed to ensuring every colleague can achieve their full potential, and every customer feels welcome. We provide resources, networks, and development opportunities to support progression, diversity, and inclusion. If you require any reasonable adjustments during the application or interview stages, please let us know and we will assist.
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