Moxie People are working with a forward-thinking housing association in Blaina, Gwent, to recruit a Temporary Income Advisor on a 6-month fixed-term contract.
Contract & Pay:
* 6-month fixed-term contract
* Salary: £29,390.33 per year (£15.10/hour)
* Holiday: 25 days + bank holidays
* Working hours: 37 hours per week
* Immediate start preferred
The Role:
You'll be responsible for a patch of around 500–550 properties, with a workload split roughly 75% rent recovery and 25% tenancy support.
Key responsibilities:
* Proactively manage rent accounts and reduce arrears
* Support tenants with benefit claims, budgeting, and signposting to local services (food banks, energy vouchers etc.)
* Conduct field visits and collaborate closely with tenancy teams
* Use housing management systems to maintain accurate records
This is a front-line role where you'll make a real difference to the lives of tenants while ensuring financial sustainability.
What You'll Need:
* Experience in rent or debt recovery (preferably in a housing or local authority setting)
* Strong communication and negotiation skills
* Knowledge of welfare benefits and financial support services
* Own transport and a valid driving licence – field visits are essential
* Ability to work on-site 2 days per week (non-negotiable)
If this might be the role for you please contact Bridgette @ Moxie People today