Job Title: Scenic Operations Manager
Department: Scenic
Responsible To: Head of Scenic
Responsible For: Operational coordination of inbound Scenic projects
Location: Greater London
Hours: 08.00-16.30 or 09.00-17.30 plus overtime
Salary Range: £45-£50k plus overtime
PURPOSE OF POST
Eclipse is seeking an experienced and highly capable Scenic Operations Manager to lead the operational planning, coordination, and successful delivery of scenic projects across a wide range of live events, productions, and experiential environments.
This is a senior role requiring exceptional organisational capability, strong operational leadership, and a highly collaborative approach. The successful candidate will be responsible for managing the intake, scheduling, coordination, and operational readiness of all scenic work — including inbound projects from partner companies — ensuring seamless integration with current workshop activity and wider business priorities.
Working in a fast-paced and high-pressure environment, the Scenic Operations Manager will play a critical role in aligning project requirements, workshop capacity, logistics, and production timelines to ensure work is delivered safely, efficiently, and to the highest operational standards.
Working in close partnership with the Scenic Workshop Manager, this role will ensure projects move effectively through the workshop and wider business, balancing competing priorities while maintaining strong communication, accountability, and operational control.
OVERVIEW
The Scenic Operations Manager will:
* Work in close partnership with the Head of Scenic and Scenic Workshop Manager to ensure the effective and efficient operational delivery of all scenic work
* Take ownership of all inbound scenic projects, particularly partner-company work, ensuring accurate intake, prioritisation, planning, and integration with existing in-house workloads
* Lead operational scheduling and resource coordination across concurrent scenic projects, balancing workshop capacity, logistics, deadlines, and business priorities
* Act as the key operational conduit between Production Management, Project Teams, Logistics, Warehouse, and Scenic Workshop functions to ensure alignment and clarity across delivery
* Ensure all projects are operationally planned and prepared to a high standard prior to dispatch and site delivery, minimising risk and enabling efficient execution
* Maintain clear visibility of workshop loading, project timelines, labour requirements, and delivery risks, escalating issues proactively and constructively
* Support a collaborative and high-performing culture across Scenic, fostering strong working relationships and clear accountability between departments
* Make informed and timely decisions under pressure, effectively prioritising workload and resolving operational conflicts across multiple concurrent projects
* Ensure high standards of operational process, documentation, and communication are maintained across all scenic activity
* Champion safe working practices and compliance, ensuring operational planning aligns with workshop and site Health & Safety requirements
MAIN DUTIES & RESPONSIBILITIES
Operational Leadership & Coordination
* Lead the operational planning and coordination of scenic projects from intake through to successful delivery, ensuring alignment between production requirements, workshop capacity, logistics, and programme timelines
* Act as a senior operational lead within the Scenic department, supporting the Director of Scenic Operations in maintaining efficient workflows, prioritisation, and delivery standards
* Coordinate day-to-day project movement across the Scenic Workshop, ensuring workloads are balanced and resources are deployed effectively
* Foster collaborative working relationships across departments, creating clear communication and shared accountability around delivery priorities
* Support the Scenic Production Co-Ordinator for freelance coordination and labour planning in line with project demand and workshop loading
* Identify and proactively resolve operational bottlenecks, risks, and scheduling conflicts before they impact delivery
Project Intake & Delivery
* Take ownership of inbound scenic work, particularly projects from partner companies, ensuring requirements are understood, documented, and integrated into workshop schedules
* Review project scopes, technical information, timelines, and operational requirements to determine feasibility and appropriate delivery planning
* Work closely with Production Managers, Technical Event Managers, designers, and internal stakeholders to translate briefs into achievable operational plans
* Ensure all required documentation, drawings, specifications, and supporting information are in place prior to workshop commencement
* Monitor project progress against agreed timelines, maintaining clear oversight of delivery milestones and escalating risks where required
* Ensure scenic projects are prepared to a high operational standard prior to site, supporting smooth installation and reducing on-site inefficiencies
Operational Planning & Scheduling
* Own scenic workflow scheduling, capacity planning, and delivery readiness, ensuring inbound and internal projects are prioritised in line with workshop capability, business needs, and deadlines
* Maintain oversight of workshop loading, labour allocation, subcontractor requirements, logistics, and key delivery milestones across concurrent projects
* Work closely with the Scenic Workshop Manager to coordinate project sequencing, balancing technical requirements, operational priorities, and available resources
* Ensure all projects are fully prepared for dispatch, transport, and site delivery, with accurate documentation, inventories, and operational paperwork completed to a high standard
* Coordinate logistics with Warehouse, Transport, Production, and project teams to ensure smooth and efficient execution
* Monitor competing priorities, proactively identifying risks, resolving bottlenecks, and adapting plans to maintain delivery performance
* Maintain oversight of scenic stock, reusable assets, and operational inventory to maximise efficiency and resource utilisation
Health & Safety
* Ensure full compliance with all relevant UK Health & Safety legislation and best practice
* Champion a proactive safety culture, embedding safe behaviours and accountability across the team
* Work collaboratively with the Scenic Workshop Manager to ensure compliance and safe systems of work are maintained
* Proactively identify and escalate operational risks that may impact safe delivery
Stakeholder Communication
* Act as the primary operational interface between Scenic, Production Management, partner companies, and internal delivery teams
* Communicate project status, risks, timeline changes, and operational requirements clearly and proactively
* Build strong working relationships across departments to improve collaboration, transparency, and efficiency
* Attend project meetings, planning sessions, site visits, and client-facing discussions where required
* Ensure operational expectations are aligned and clearly understood by all stakeholders
HEALTH AND SAFETY
* Ensure all operational planning aligns with Eclipse Health & Safety standards and relevant UK legislation
* Promote a proactive approach to Health & Safety, sustainability, and operational best practice across Scenic activity
* Ensure operational readiness supports safe workshop and site execution, including consideration of RAMS, logistics planning, and safe handling requirements
* Work collaboratively with the Scenic Workshop Manager to ensure compliance and safe systems of work are maintained
* Proactively identify and escalate operational risks that may impact safe delivery
WORKING HOURS
* There is a requirement for the Scenic Operations Manager to be on call during agreed periods, which may result in occasional weekend, evening and overnight work according to the changing needs of the business.
WHY JOIN ECLIPSE?
* Work on high-profile, creative, and technically challenging live events
* Be part of a dynamic and collaborative production environment
* Opportunity to lead and shape a high-performing workshop team
* Contribute to innovative and ambitious scenic builds
Our Commitment to Diversity
We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind, we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.