Operations Director, Commercial Cleaning
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My client, a leading service provider, is seeking an experienced and forward‑thinking Operations Director to lead commercial cleaning operations across a high‑profile London portfolio. This is a senior leadership role for someone who is passionate about service excellence and thrives in a fast‑paced, people‑centric environment.
Key Responsibilities
* Provide strategic and operational leadership across a large, diverse commercial cleaning portfolio.
* Ensure exceptional service delivery, contract compliance, and consistent standards across all sites.
* Lead, inspire, and develop regional managers and operational teams to achieve high performance.
* Drive innovation, continuous improvement, and best practice throughout the operation.
* Build and maintain strong client relationships to support retention and long‑term growth.
Key Requirements
* Proven senior leadership experience within commercial cleaning or facilities management.
* Strong commercial acumen, with experience managing complex contracts, budgets, and KPIs.
* Excellent communication and leadership skills, with a genuine people‑first approach.
* Strategic, solutions‑focused mindset with the ability to remain hands‑on when required.
London, England, United Kingdom
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