Senior UX Researcher
?? Newcastle - 3 days onsite
?? Up to £500 per day (Umbrella - Inside IR35)
?? Contract: Until Dec 2026
The Opportunity
We are looking for an experienced Researcher to join a dynamic Research & Innovation team working on the DWP Garage initiative for the UK Department for Work and Pensions (DWP).
This is a fantastic opportunity to contribute to meaningful public sector innovation, shaping how services are designed and delivered to millions of UK citizens.
The Role
As a Researcher, you will lead and deliver high-quality research across a range of projects, applying both primary and secondary research techniques to generate actionable insights.
You will play a key role in influencing strategy, improving user experiences, and supporting data-driven decision-making across multidisciplinary teams.
Key Responsibilities
1. Plan, structure, and deliver robust research programmes aligned to project and stakeholder needs
2. Apply advanced UX research methodologies and tools to uncover user behaviours, needs, and pain points
3. Analyse complex qualitative and quantitative data to produce actionable insights
4. Communicate research findings clearly to stakeholders, influencing product and service direction
5. Collaborat...