About the role
We are seeking an experienced
Security Process Automation Consultant
to support our
Enterprise Security function at
client. This role will be instrumental in identifying, documenting, and standardising operational processes across multiple Enterprise Security teams. The consultant will work closely with stakeholders in areas such as Cyber Defense Operations, GRC, Security Architecture and Security Technology Operations (STO) to map current processes and identify automation opportunities.
The output will directly enable a dedicated AI engineer to automate these processes using AI technologies, aligned with client's AI-driven transformation strategy. A solid focus on ServiceNow process understanding, measurable outcomes, and collaboration with technical and non-technical teams is critical
Tell me more, tell me more…
Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:
You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.
Shifts:
Monday to Friday (37.5 hours)
Accountabilities:
* Engage with SMEs across Enterprise Security to document existing manual and semi-automated security workflows.
* Build end-to-end process maps and documentation, including inputs, outputs, triggers, dependencies, SLAs, and difficulties.
* Work with the AI Engineering team to translate process maps into actionable automation requirements.
* Identify quick-win and high-impact automation candidates across processes such as incident response playbooks, third-party risk assessments, change/approval workflows, and problem management.
* Ensure process metrics are identified and baselined (e.g. time spent, risk exposure, error rates) to demonstrate automation outcomes.
* Develop high-quality artefacts including workflow diagrams, requirements docs, and risk/control impact summaries.
* Support integration planning where necessary (e.g., with ServiceNow, Confluence, APIs).
* Collaborate in solution validation activities with partners and support knowledge transfer back into teams.
Required Skills and Experience :
* Demonstrable experience in
security operations
,
process design
, or
automation consulting
, ideally in enterprise environments.
* Good background in
process mapping methodologies
(e.g. BPMN, swimlane diagrams).
* Experience with
ServiceNow
and its associated modules (ITSM, SecOps, GRC).
* Familiarity with
cybersecurity domains
, including SOC operations, incident response, change and problem management, and risk/compliance processes.
* Ability to work with both technical and business partners to extract tacit knowledge and formalise workflows.
* Skilled in detailing measurable benefits (time saved, reduced effort, risk reduction).
* Superb communication, facilitation, and documentation skills.
"Nice To Have" Skills and Experience :
* Knowledge of
AI automation tooling
or working alongside AI/ML teams.
* Experience in deploying or supporting
SOAR
(Security Orchestration, Automation and Response) solutions.
* Understanding of
data privacy
and security risks in automation.
* Experience working within
regulated or enterprise environments
(e.g., semiconductor, finance, healthcare).
* Familiarity with
Agile delivery methods
and collaboration tools (e.g., Jira, Confluence).
What's in it for you? –
Our client loves to reward their people for doing a great job.
* This is 6 months contract.
* A daily rate, in-scope IR35, of £ PAYE) OR £ via a Hays Approved Umbrella Company).
* This role provides a hybrid working(2 day a week) access in Cambridge.
Next Steps
Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.
We look forward to speaking to you