Calling all Technology graduates!!!!!!!! Our client, a leading retail company in the south coast, is currently seeking a Helpdesk Analyst to join their IT support team on a contract basis- this could be a great opportunity for a graduate, someone with 1-2 years tech experience or if you're looking for a change in your current career. Key Responsibilities: Providing assistance in resolving technical issues Troubleshooting both hardware and software problems Managing and maintaining support tickets Ensuring timely and efficient resolution of support requests Collaborating closely with internal teams to ensure seamless IT operations Documenting and logging support activities and resolutions meticulously Job Requirements: troubleshooting and problem-solving skills Excellent communication abilities Ability to manage and prioritise multiple tasks If you are a Graduate or an IT Analyst with a passion for providing technical support and are looking for a new contract opportunity, we would love to hear from you. Apply now to join our client's dynamic and dedicated IT support team...