Overview
Job Title: Warehouse Shift Manager
Grade: M2
Reports to: Warehouse Manager
Business area: Coca Cola Hellenic
Location: Lisburn, Northern Ireland
Salary Range: £35K
Shifts: 12 hrs shifts rotating days/nights, working 3-4 days a week as per 8 weekly rota
Summary and purpose of position: Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.
The Warehouse Shift Manager is required to lead and grow Wincanton’s business through leading employees to work effectively and collaboratively. The role is pivotal to the efficient running of the business and will be focused on delivering consistent performance agreed operational KPIs. Reporting to the Warehouse Manager you will have full accountability for the day to day management of a team of supervisors and warehouse operatives and for delivering a culture that positively supports excellent performance and employee engagement.
The Warehouse Shift manager is a natural leader, someone who has the ability to engage with all stakeholders and an ability to successfully implement change.
Duties and responsibilities
* Proactively motivate and lead a team of Supervisors to achieve planned targets and ensure deadlines are met by providing guidance and encouragement
* Support the delivery, monitor, and report the operational daily, weekly, monthly, quarterly KPIs
* Ensure Supervisors are taking actions and following company processes and procedures in relation to absence, annual leave, performance, employee engagement, employee relations and health and safety requirements.
* Ensure a proactive approach to Health & Safety via risk assessment and ensuring the team comply with health and safety policies and reporting
* Analyse productivity and performance and make recommendations for improvements
* Review team performance regularly including performance management reviews
* Manage team performance, timekeeping, attendance, overtime and sickness levels of individuals and action as per procedures
* Ensure effective communication throughout the operation communicating planned requirements providing information on performance, company news and procedures
* Monitor and manage agreed budgets
* Responsible for the management, development and motivation of temporary labour to cope with the demanding customer volumes including the relationships with local agencies
* Responsible for the continual improvement of process/methods of the site operating practices
* Manage customer expectations, ensuring all escalations are dealt with to a high standard and in a timely manner
* Alongside other Shift Managers, manage union relationships
* To undertake such other duties as may be reasonably required for the effective management of the operation
Experience, skills and attributes
* 3 years’ experience in a warehouse environment preferably within the logistics or manufacturing sector
* Knowledge and understanding of shift KPI’s and operational processes
* Excellent team building, leadership, flexibility and motivational skills
* Ability to delegate tasks to ensure high performance and KPI’s are met
* Excellent level of verbal and written communication skills in English
* IT literate with a good understand of Microsoft programmes
* Agile approach to strategy and planning
* Passion for continuous improvement and improving efficiencies
* Ability to make decisions based on data
* Flexibility to meet the operational requirements
* High level of self-awareness and takes accountability for own development
* Ability to work effectively in a team
* Line management and effective People Skills
* Ability to mentor, develop and empower direct reports to use initiative
Desirable Experience, skills and attributes
* 3 years’ experience in a warehouse environment preferably within the logistics or manufacturing sector
* 1 year supervisory / management experience
* Management qualification
Our Culture & Benefits
In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.
Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Be a part of our values; We’re Thoughtful, We’re Aiming High and We’re Prepared.
Our Commitment
We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.
Skills: Warehouse operations, Leadership/Management Skills
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