Assistant Shop Manager
Location: Falmouth
Hours: 21 per week (includes weekends as part of a rota)
Contract: Permanent
Salary: £23,850 per annum based on 35 hours per week
Are you a retail expert passionate about making a meaningful impact?
We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while supporting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
What does a day in the life of an Assistant Shop Manager involve?
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activity "behind the scenes"—no two days are the same.
* Fostering a brilliant shopping environment and providing an excellent customer experience in store.
* Working collaboratively with the shop manager, overseeing a team of dedicated volunteers, delivering their induction, management, and development.
What will you need to be a successful Assistant Shop Manager?
* Experience and know-how from working in a shop environment.
* Traits of a people-person, who enjoys providing excellent customer service, supporting a team, and engaging with people from all walks of life.
* A commercially savvy mindset, with a good understanding of financial targets and measures, alongside proven IT skills.
* The flexibility to work according to the needs of the store, including weekends on a rota basis.
The closing date for applications is 23:59 on Thursday 5th June 2025. Please note, we reserve the right to close applications early.
In return for your dedication and expertise, you will get:
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Flexible working: We aim to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive training.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Assistance: Access to mental health and wellbeing support.
* Team Working: Be part of a collaborative team championing our mission.
* Cycle2Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse and inclusive workforce. We are committed to providing an environment where everyone can bring their true selves to work without fear of discrimination, supported by various employee networks.
Together, we are the world's emergency responders
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