Job Description What you will be doing: · Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. · Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. · Supervise service and overall coordination of all arrangements on BEO's on resumes. · Adheres to all standards, policies, and procedures. · Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. · Manages group room blocks and meeting space for average to large-sized assigned groups. · Uses his/her judgment to integrate current trends in event management and event design. · Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). · Participates in customer site inspections and assists with the sales process as necessary. · Performs other duties as assigned to meet business needs. · Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience. · Leads formal pre-event and post-event meetings for average to large-sized assigned groups. · Facilitates various meetings as perceives necessary (Banquet Event Order meeting, block review, etc). · “Up sells” all department services to include food and beverage, amenities, room rental fees and set ups. Qualifications Your experience and skills include: · Proven strong leadership, interpersonal and training skills · Minimum 2 years of social event experiences with similar capacity to 5 star hotels. · Good communication and customer contact skills · Proven ability to plan and organize events effectively with acute sense of detail and creativity · Understanding of computers and applications with a strong working knowledge of MS Word, Outlook, Excel and Opera preferred. · Ability to work well in stressful & high-pressure situations · A team player & builder