Thrive Trowbridge are delighted to be actively recruiting for our client, who seek a Customer Service Advisor on a permanent basis. What you will be doing : Handling incoming customer calls and responding to emails promptly and professionally Processing customer orders efficiently Resolving customer queries and issues with a positive and solution-focused attitude Liaison with other departments to ensure smooth order fulfilment Assisting with monitoring and managing stock levels Updating records and maintaining accurate customer information What you will need to succeed: Previous experience in a customer service role essential Excellent communication skills, both written and verbal Strong attention to detail and good organisational skills Good IT skills including CRM systems Ability to multitask and work under pressure A team player with a proactive attitude What you will receive in return : To £27,000pa OTE (DOE) Free parking 100% office based Working in a friendly and fun team with a diverse product portfolio What you need to do next: If this position sounds of interest and you would like to be considered, please contact Sarah at Thrive Group : sarah.collins@ thrivegroup.co.uk Thrive Group are acting as an employment agency in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. INDTRO