Job Description
Employee Benefits Administrator
Salary - £32,000 - £38,000 plus benefits package
London/ hybrid
Pavilion is partnering with a boutique Employee Benefits organisation that operates alongside its own in-house wealth division. Following a recent cashflow injection, the business is entering an exciting phase of growth, with plans to expand through strategic mergers and acquisitions while maintaining its own strong identity.
This is a unique opportunity to join an ambitious organisation where you’ll have full autonomy, broad exposure, and clear long-term progression, including the opportunity to develop into a Consultant role in the future.
About the role:
* Over 5 years’ experience as an Employee Benefits Administrator, with strong technical knowledge across Group Risk, Healthcare, and Pensions
* Managing and providing support for a diverse portfolio of SME clients, building strong client relationships and trust
* Handling and processing scheme renewals efficiently, ensuring deadlines are consistently met
* Supporting Employee Benefits Consultants in day-to-day activities, including client meetings, reporting, and policy administration
* Delivering excellent service to existing clients, proactively addressing queries and resolving issues promptly
* Experienced in managing full rebrokes from start to finish, ensuring smooth transitions and compliance
* Maintaining accurate and fully compliant client records at all times, adhering to regulatory standards
* Liaising with insurers and product providers to negotiate competitive terms and resolve queries
Requirements:
* Minimum of 5 years’ experience as an Employee Benefits Administrator, ideally with Group Risk exposure
* Proven experience managing and supporting a portfolio of SME clients
* Strong knowledge of scheme renewals, rebrokes, and employee benefits processes
* Excellent communication and interpersonal skills, with the ability to build trusted client relationships
* Highly organised, proactive, and able to work independently with full autonomy
* Strong attention to detail and a thorough understanding of compliance and regulatory requirements
Desirable:
* Dual or Tri-Skilled product knowledge is a bonus
* Relevant industry qualifications such as GR1, IF7, OR IF1 etc
Please note this opportunity requires office based presence once per week. For the onboarding period it will be 2-3 times per week.