Salary: £50,000 - 50,000 per year Requirements: Strong Linux experience and confidence working in the command line Experience troubleshooting using Unix tools and log files Familiarity with Docker or containerised environments Basic Bash scripting skills Strong communication and problem-solving abilities Exposure to Prometheus, Grafana, Datadog or New Relic Experience with AWS, Azure or GCP Knowledge of YAML, Python or JavaScript Understanding of Linux security and networking Responsibilities: Monitoring and triaging infrastructure issues reported through support channels Investigating incidents within Linux environments using SSH and the command line Reviewing logs and system performance to identify root causes Escalating complex issues with clear documentation and context Contributing to runbooks and knowledge sharing Writing basic Bash scripts to automate repetitive tasks Working with technologies including Docker, Jenkins and GitHub Actions Technologies: AWS Azure Bash Datadog Docker GCP GitHub Grafana Support JavaScript Jenkins Linux Prometheus Python Security Unix Cloud DevOps More: We are hiring a Platform Support Engineer to join our growing technology team in Central London on a hybrid basis, with one day in the office every two weeks. This is an excellent opportunity for someone from a Linux Systems Administration, Infrastructure Support or Technical Operations background who enjoys troubleshooting issues and getting to the root cause of problems. This is not a software development role. We offer a salary of £50,000, direct exposure to the Head of Technology, clear progression to a Mid-Level Platform Support Engineer within 18 months, and a dedicated learning budget and development time. last updated 24 week of 2026