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Flood and Fire Restoration - South West, UK
Complete Restoration Services Ltd (formerly CRS Clean) specialises in all aspects of Fire and Flood Restoration, including Trace and Access, Mitigation (Fire and Water), Make Safe, Structural Drying, Building Decontamination, Contents Triage, Contents Restoration, In-house Removals, and Storage. Our HQ is located in Heathfield, Devon with our main administrative office based in Torquay. We provide rapid response services throughout the Southwest region. We operate 24/7, 365 days a year, with fully trained and experienced teams dedicated to each department, ensuring efficient and high-quality service delivery.
We are looking for a motivated individual to join our office team based in Torquay, Devon. We are ideally looking for an individual with experience in Insurance related works however this is not essential. You will be carrying out all administrative duties involved with Insurance claim progression. Duties will include:
- Completion of client reports, estimates and invoicing.
- Carrying out client progress reports and updating portal based systems.
- Answering the telephone, dealing with client queries
- Communicating with operational staff and other tradesman
The candidate will undergo in house role specific training with support from our Office Manager and Admin team.
Benefits for you
- Good basic Salary
- Full training and support will be given
Essential skills
- Strong Communication skills and the ability to liaise effectively with clients and insurance companies
- Excellent organisational skills and attention to detail
- Ability to work independently and as part of a team
- Be honest, reliable and hard working with a flexible “can do” attitude towards your work.
- Able to work under pressure to meet strict client requirements
- Able to work with Microsoft office based systems.
Preferred skills
- Claims Handling and Claims Management
- Knowledge of Insurance Claims and Insurance processes
- Proficiency in using claims management software
- Experience in the restoration industry is a plus
Hours
This is a Full time role, 40 hours per week.
Location
You'll be based from our office in Torquay, Devon.
Job Type: Full time (40 hrs per week)
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
* Industries
Insurance
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