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Medical receptionist

London
Medical receptionist
£26,000 a year
Posted: 17 January
Offer description

We are a busy private GP practice looking for a full time medical receptionist (37.5 hours per week) with immediate availability, for a period of 12 months, with the potential to be extended. This role requires varied hours Monday - Saturday. This is a fast-paced GP practice environment, and we are looking for someone who is pro-active, excellent at multi-tasking, efficient, can think outside the box and show initiative. Flexibility is also key. Duties and responsibilities include : Dealing with patients coming into the Practice for appointments with doctors. Booking and rescheduling appointments with patients face to face and via telephone. Registration of new patients. Taking accurate and relevant telephone messages. Receiving and giving prescriptions from and to patients always checking their name and address and ensuring prescriptions are circulated to available doctor. Process repeat prescription requests in accordance to Practice guidelines. Make sure that reception and the waiting area are always kept tidy. Deal appropriately with visit requests and emergency calls. Carrying out reception duties as mentioned in the Reception Handbook. Answer phone calls in a professional manner. Prioritising whether calls are urgent or routine and wherever possible deal with requests/issues. Ensure building security. Any other tasks allocated by Doctors, Finance Manager or Practice Manager. Knowledge of private patient membership scheme and chargeable fees. Responsibility for handing over any unfinished tasks for annual leave cover so all reception staff are kept informed. The post-holder should recognise the importance of effective communication with the team and will strive to: Communicate effectively with other team members, patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Apply practice policies, standards, and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. If you are interested in this position and feel you have the right skill set for the role we would love to hear from you!

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