What were looking for Do you have proven experience in content creation and management, specifically in digital marketing or a similar role? Are you a social media whiz who can craft and amplify engaging content, and build a thriving online community? Are you proficient in using content management systems (CMS), social media platforms, and analytics tools? Can you demonstrate strong writing and editing skills with impeccable attention to detail? Do you have a strong track record of effectively managing multiple tasks simultaneously, demonstrating excellent project management skills? Can you share examples of how your creative thinking has led to the generation of innovative ideas and solutions in your previous roles? Do you have good working knowledge of SEO best practices and content optimisation techniques? About the role We are looking for an experienced Social Media and Content Manager, who is a highly proactive individual with a growth mindset, who loves to innovate, challenge the norm, and put a theory to the test. Youll be joining the team at an exciting time as we begin to develop our content strategy. You will be developing and implementing a content and social media strategy that includes a review of the channels and content we deliver, overseeing and creating various content types, from articles to videos to ensuring their quality and timely delivery across all channels. Utilising analytics tools, you'll track performance metrics to make data-driven decisions, optimise content effectiveness, and provide valuable recommendations for improvement. Staying ahead of industry trends and best practices, you'll continuously enhance our content strategy and execution. With line management and budget responsibilities, you'll play a key role in shaping our brand's digital presence and achieving impactful results. In this role, you will Develop and implement a comprehensive content and social media strategy for all major platforms. Take charge of the content creation process from ideation to publication, oversee content planning, writing, editing, and optimisation to maintain our brand voice and messaging consistency. Collaborate closely with internal stakeholders to ensure content accuracy, alignment with branding guidelines, and adherence to messaging and objectives. Manage and grow our social media following across platforms. Monitor social media trends and conversations relevant to the electrical and construction industry and find new ways to amplify our work and voice. Utilise analytics tools to monitor content performance, adjust strategies as needed to optimise performance, and achieve key performance indicators (KPIs). Stay up to date of industry trends, competitor activities, and emerging platforms to inform content strategy, while integrating SEO best practices to improve search visibility. Actively engage with our online community by responding to comments, messages, and inquiries in a timely and professional manner, fostering meaningful interactions. Manage relationships with external content creators, freelancers, and agencies as necessary to ensure the delivery of high-quality content. As a manager, promote the success of Certsure LLP and its members by supporting the leadership team in delivering our strategy, fostering a culture of care and high performance, and ensuring talent management and succession planning for team members. Our benefits include, but not limited Flexible and hybrid working (depending on the role) 25 days holiday a year (plus bank and public holidays) Employee Assistance Programme Loyalty Awards Bike Loan Life assurance Sickness pay - Depending on your length of service, you could be eligible for our enhanced sick pay which is above the Statutory Sick Pay (SSP) amount. Private Medical insurance Learning Opportunities Pension More information on the hybrid working model, can be discussed with the hiring manager. Such attendance to the office, will be as required by your manager (for example to complete any training that may be necessary for Induction, to integrate into your new team, attend meetings; and to complete such tasks required in the office etc.) Youll be provided with the necessary IT equipment to support remote working. About us Certsure offers industry-leading certification services, Building Regulations schemes, products and supportto the construction industry. We are dedicated to providing professional services and certification to a wide range of customers across the building services sector. Our products and services are delivered through the marketing-leading brandNICEIC. Quality is the foundation of everything we do and as a result, many of our products are Government recognised and United Kingdom Accreditation Service (UKAS) approved. From the technically excellent assessors to service advisors who really get our customers we are always on the lookout for talented people to join our team. We aspire to have a diverse and inclusive workplace, and as an equal opportunities employer, Certsure iscommitted to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. PLEASE NOTE: As an employer, Certsure does not provide sponsorship as a licenced UK employer.