About The Role Head of Sales Skelmersdale (office based) Competitive salary with attractive OTE and benefits Are you a bold, commercially astute leader with a passion for transformational change and a proven track record of driving growth and performance? Do you bring entrepreneurial flair, strategic vision, and the ability to lead high-performing teams through innovation and change? Ready to take ownership of a high-impact role in a fast-growing business? We want you on board. At Direct365, were looking for a Head of Sales for our Sales and Business Development functions. In this pivotal role youll shape our future success through strategic leadership, commercial acumen, and a relentless focus on results. Youll be a key member of the Senior Management Team, with the autonomy and support to make a real difference. Were looking for someone whos ready to lead from the frontdriving results, leading change, and shaping the future of our business. Your Mission Deliver Commercial Results : Own and drive revenue growth, customer acquisition, retention, and profitabilityon time and on budget. Set and execute the full sales strategy. Lead Transformational Change : Champion a culture of agility, innovation, and continuous improvement across the sales function. Inspire High Performance : Motivate and develop Sales, Business Development, and Retention teams to exceed targets and KPIs. Shape Strategy & Execution : Define and implement sales, retention, and business development strategies that deliver measurable outcomes. Sales Forecasting : Project expected volumes for existing and new products, taking action to maintain performance against plans. Structure & Planning : Create and maintain a sales structure aligned to business strategy. Set annual sales plans for key sectors. Pipeline Ownership : Drive growth through expanding existing contracts and securing significant new business. Account Management : Implement effective plans to maximise share of wallet and customer lifetime value. Customer Value : Use data and insight to evolve our offering, improve satisfaction, and increase retention. New Services : Identify and launch commercially sound new products and services. Operational Efficiency : Lead initiatives to improve processes, systems, and technology across sales and retention. Other Responsibilities Drive colleague engagement and cross-functional collaboration. Support debt minimisation and collection efforts. Produce regular and ad hoc reports on performance, opportunities, and challenges. Build personal and company reputation through industry engagement. Foster strong peer relationships across phss businesses. What You Bring Minimum 3 years experience leading and developing sales teams, with expertise in Strategic Growth, Business Development, and Customer Retention. Proven track record of delivering sustained commercial growth, managing budgets, and exceeding performance targets. Significant experience in senior sales leadership, including setting and executing commercial strategy. Strong command of solution selling, value-based approaches, and customer-centric strategies. Demonstrated success in leading transformational change and embedding high-performance cultures. Strategic thinker, able to translate insight into action and deliver measurable impact. Exceptional leadership, communication, and stakeholder engagement skills. Entrepreneurial mindsetproactive, energetic, and focused on innovation, accountability, and results. In return for your commitment and expertise in this role with Direct365, you will get: A competitive salary with OTE of £70,000 Excellent commission, a car or car allowance and bonus benefits Great working hours, Monday to Friday between 8.30am 5pm (37.5 hours a week) 23 days holiday, plus bank holidays (31 days in total) Excellent training opportunities within the business to expand your skills, and accredited ILM training through external and in-house training Free Parking onsite so no parking costs Employee discounts with major supermarkets and retailers with phs Perks Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, life assurance and more Interested? We would love to hear from you! Apply now. About Direct365: At Direct365, our vision is to be the UKs number one provider of essential workplace products and services for small businesses. We value helpfulness, reliability and innovation within our employee base, and believe in giving everyone the freedom to do what they do best. Our aim is to combine our buying power with friendly expert advice for everyones peace of mind that the jobs well done. Direct365 is part of the phs Group. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during its 62 years of business. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.