Channel Reporting Specialist Channel Reporting Specialist, Temporary, ongoing basis where you will be engaged via Hays Location: Chichester Working Environment: Hybrid, part office based on site at client offices/ part home based Pay type:petitive hourly pay rate Our ClientThe World’s pre-eminent super-luxury automotive brand based in Goodwood, near Chichester, West Sussex, whichprises its global headquarters and Global Centre of Luxury Manufacturing Excellence.The RoleHays are recruiting for an exciting opportunity for Channel Reporting Specialist to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months (rolling, reviewed annually). As the Channel Reporting Specialist in the Digitalisation team, you will further boost these capabilities and guide thepany towards a true data driven organisation. You will be responsible for end-to-end reporting throughout the client journey, synchronising our omni channel experience and guiding our product, sales, leadership and marketing teams on a global level, across 5 regions (incl. China).Key Responsibilities
1. Develop global channel management strategy by model / campaign and set, monitor and measure KPI’s
2. Responsible for funnel planning and targeting process from lead to opportunity conversion
3. Responsible for both systematic and ad-hoc client /
campaign / performance analysis
4. Identify and track client experiences across online and offline channels, devices, and touchpoints
5. Identify and implement new opportunities throughout the customer journey to deliver high performing, agile customer interactions and touchpoint
6. Produce regular, insightful reports that enable business steering whilst identifying gaps or remove redundancies from the relevant client touchpoints / processes
Skills and Qualifications:
7. Passionate about delivering exceptional omnichannel experiences and drivingmercial performance in the
luxury industry
8. Excellent attention to detail – essential to the creation of reports and output
9. Greatmunication and team collaboration; able to manage numerous business requirements/stakeholders at one time
10. Experience working in cross-functional team environment with the ability to leverage the expertise of others within your role
11. Experience using BI analytical tools. Ideally QuickSight, Tableau or CRM Analytics
12. Strong experience using and knowledge of Salesforce (Sales, Marketing Cloud) capabilities
13. Experience managing third-party suppliers/consultancies in a technical execution environment is highly desirable
14. Five to seven years of experience in amercial / marketing analytics role
Benefits:Hybrid working.Hybrid parking on-site with access to a subsidised restaurant.Hays Go1 training platform which offers a library of over 70,000 courses.Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters.35 days annual leave (including bank holidays)What next?If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on 0116 261 5001. #4542153 - Mohamad Mohamadasif