Anti-Social Behaviour Team Leader
We are looking for an experienced and driven ASB Team Leader to lead the delivery of a high-quality Anti-Social Behaviour service within a local authority. This is a key leadership role focused on improving outcomes for tenants and communities, tackling complex cases, and ensuring a proactive, customer-focused approach to ASB management.
About the Role
You will manage a team of ASB Officers while also handling a small caseload, providing expert guidance on complex cases and working closely with partners to reduce anti-social behaviour across communities.
Key Responsibilities
* Lead and manage a team of ASB Officers to deliver an effective, customer-focused service
* Oversee the investigation and resolution of ASB cases, ensuring compliance with policies and legislation
* Manage complex and high-risk cases, providing expert advice and support
* Carry out regular 1:1s, performance management, and team development
* Work collaboratively with internal teams and external partners including Police, Social Services, and Health agencies
* Represent the organisation at court proceedings and multi-agency meetings
* Monitor service performance and drive continuous improvement
* Ensure safeguarding concerns are identified and managed appropriately
* Prepare reports and briefings for senior leadership
* Maintain up-to-date knowledge of housing, ASB, and relevant legal frameworks
Skills & Experience
* Proven experience managing anti-social behaviour cases within a local authority or similar environment
* Experience leading and managing teams
* Strong knowledge of ASB, housing, and tenancy legislation
* Experience working with multi-agency partners to resolve complex issues
* Excellent communication, negotiation, and conflict resolution skills
* Ability to manage a varied workload and make sound decisions under pressureStrong IT skills including housing systems and Microsoft Office (Excel and Word)
Additional Information
* Full UK driving licence required and access to a vehicle
* 6 month contract with potential extension
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