Campus Services Location: Aston University Main Campus Salary: £25,804 to £27,319 per annum Grade: Grade 05 Contract Type: Permanent Basis: Full Time Closing Date: 23.59 hours GMT on Wednesday 14 January 2026 Interview Date: Monday 26 January 2026 Reference: 1531-25 Release Date: Wednesday 17 December 2025 Aston University is seeking an enthusiastic, proactive, and customer-focused Business Hub Receptionist to join our vibrant campus community. The Business Hub is a central point of contact for students, staff, visitors, and external partners. Your role will be key to creating a welcoming, efficient, and professional environment. As the Business Hub Receptionist, you will be the first point of contact for a wide range of enquiries, providing exceptional front-of-house service and administrative support. You'll help ensure the smooth operation of the Hub, supporting business engagement, events, and day-to-day service delivery. We're looking for someone who is confident, approachable, and committed to outstanding customer service. The successful candidate will be highly organised with strong attention to detail, able to multitask in a dynamic environment and be skilled in using Microsoft Office and comfortable learning new systems. In addition to this you will be an excellent communicator with a positive and solution-focused attitude, experienced in a receptionist, front-of-house, administrative, or customer service role (this is preferred, but not essential). What we offer : Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train. Excellent training and development opportunities. A generous annual leave scheme with 25 days bookable leave and a further 13 days bank holiday and University Closure days. Everyday discounts to a number of activities and retailers. Great family friendly policies. On site gym and pool with discounted staff membership available Further information on our Benefits and Rewards can be found here. This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route. See here for information about Skilled Worker eligibility criteria: https://www.gov.uk/skilled-worker-visa Further details: Job Details University Information Email details to a friend Apply Online Anonymous shortlisting will be carried out for this role as part of Aston University's commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate's name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process. The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual's lawful expression of their beliefs, ideas or opinions. Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston Guidance on AI-Assisted Applications While we cannot prevent applicants from using AI tools to support their application, we ask that all submissions reflect your own experience, achievements, and motivations. We want to understand what you personally bring to the role, so please ensure your application represents your own voice and capabilities. We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles. If you require the job details document or an application form in an alternative format please contact the recruitment team at recruitment@aston.ac.uk