Overview
The Opportunity
We are looking for 2 dedicated individuals, with a passion for luxury to join us as Sales Consultants in our John Lewis, Oxford concession. These are part-time opportunities, working 15 and 17.5 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
Responsibilities
* Provide excellent customer service and detailed product knowledge to customers.
* Use a personalized selling approach to manage the customer journey from start to finish, including providing sensorial experiences through signature services (e.g., fragrance consultations, hand and arm massages).
* Assist the team with general store tasks, including stock management, cleaning and replenishment.
What we are looking for
* Excellent communication skills, confidence, and a positive, can-do attitude.
* High level of personal grooming standards and a passion for luxury.
* Ability to work well in a team, with drive to achieve store and personal KPI’s.
* Flexibility in working arrangements to suit business requirements.
What we can offer you
* Hourly rate of £13.20
* 50% staff discount on Molton Brown products
* 22 days holiday + Bank Holidays
* A day off for your birthday
* Monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
* Free product allocation every quarter up to 5 Molton Brown eligible items
* Access to discounts/cashbacks from high street retailers
* Enhanced family leave
* Healthcare plan
* Wellbeing support
* Recognition awards
* Season Ticket Loans / Cycle To Work Scheme
* Company pension scheme
* Ongoing development and opportunities to enhance skills
* A company where your voice will be heard and your opinion matters
* Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference in people’s lives with high-quality products and services to create a Kirei Life for all — a beautiful life that respects the needs of consumers and the planet. Our corporate philosophy, the Kao Way, guides us in everything we do—acting with integrity, driving innovation, and treating each other with trust and respect.
How we work: We were selected among the World\'s Most Ethical Companies for 19 consecutive years. We are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our goals and deliver the best for our customers.
Hiring Process: Kao embraces diversity and individual personalities; we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us, please visit https://www.kao.com/emea/en/
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