UK Sales Support Administrator
Location: Dorking, Surrey
Hours: Full-time (37.5 hours/week with flexibility required)
Join Our Dynamic Engineering Team!
Are you a detail‑oriented professional looking to play a vital role in a thriving engineering enterprise? Our established engineering firm in Dorking is seeking a UK Sales Support Administrator to become an integral part of our commercial operations.
About the Role
As our UK Sales Support Administrator, you'll be the backbone of our sales process, ensuring smooth customer interactions and efficient management of orders from quotation through to delivery. You'll work in a fast‑paced environment where your organizational abilities and customer service excellence will directly contribute to our continued growth.
Key Responsibilities
* Generate and process accurate quotations and sales documentation for our precision engineering solutions
* Keep clients informed throughout the order fulfillment journey with proactive updates and schedule information
* Handle customer inquiries professionally via telephone and email, providing timely and helpful solutions
* Collaborate with the wider administrative team on logistics coordination and general office duties
* Provide operational support to colleagues during peak periods or absences
* Maintain exceptional standards of organization and workplace safety
* Contribute to various commercial projects as needed
What You’ll Bring
* Excellent verbal and written communication skills with a professional telephone manner
* Strong organizational abilities with a talent for prioritising competing demands
* Self‑motivation and the ability to work autonomously while maintaining team cohesion
* Computer proficiency with the ability to quickly learn industry‑specific software
* Experience in a customer‑facing commercial role within a technical or manufacturing environment
* Knowledge of enterprise resource planning systems (experience with SAP would be advantageous)
* Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
Personal Attributes
* Professional demeanor with the ability to communicate effectively at all levels
* Proactive approach to problem‑solving
* Resilience and the ability to perform well under pressure
* Adaptable mindset with a willingness to embrace new challenges
* Meticulous attention to detail and commitment to quality
This role offers an excellent opportunity to develop your career within a respected engineering firm that values precision, innovation, and exceptional service.
If you thrive in a dynamic environment where your contributions are valued and your organizational talents will shine, we want to hear from you!
Thank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.
INDKA
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