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We’re seeking an exceptional Digital Account Director to join our Digital team, offering the opportunity to manage a diverse portfolio of clients across various sectors. In this role, you'll collaborate closely with our clients, specialist teams and executives to deliver exceptional results.
Responsibilities
* Developing and managing the overall strategy for each of your allocated accounts, in line with the client objectives.
* Creating and briefing-in client strategies.
* Ensuring client expectations are met and managed within the budgetary parameters of the account.
* Attending and leading allocated client meetings.
* Facilitating a proportion of the billable work on each allocated account, where possible.
* Working alongside the Digital PR, Content and Brand PR teams on integrated campaigns.
* Providing regular account updates/reports to the Head of Digital.
Duties
* Reporting to the Head of Digital.
* Working with the Head of Business Development on new business proposals and attending pitches.
* Working alongside the specialist leads in SEO, Paid, CRO and Organic Social to monitor and improve overall performance.
* Attending client and department meetings.
* Conducting competitor analysis and client industry research.
* Managing and delegating work to the team leads.
* Reporting project progress and outcomes to clients on a weekly, monthly and quarterly basis using Google Analytics, Ahrefs, Google Search Console.
* Keeping up to date with the latest technology and digital marketing trends.
Required Skills
* 3+ years in a digital marketing account handling role.
* Clear ability to review client briefs and lay out a plan and strategy.
* Demonstrating in-depth digital marketing knowledge across Paid, SEO, Organic Social and CRO.
* Experience of growing existing clients (upsell and cross-sell), as well as taking a lead role in new business pitches.
* Preparing and delivering client strategies and plans using a broad range of insight sources to inform recommendations.
* Substantial experience with digital marketing tools.
* Ensuring digital best practice is adhered to across the team.
* Integrating campaign strategies with other digital channels and departments.
* Building strong internal, cross-departmental working relationships.
This is a full-time role based in our Nottingham or Manchester office. We offer flexible working with two days WFH and three days in the office.
Starting salary: £38,000 depending on experience.
Benefits
* 25 days holiday, plus bank holiday, plus extended Christmas closure and a day off for your birthday.
* A hybrid working policy which includes 3 days in the office and 2 days at home. You pick and choose your days and we offer flexible start and finish times giving you the chance to enjoy time in the office with your team and a few days WFH.
* Quarterly Tank socials organised by our social committee.
* A chance to vote every quarter in our Tank Treats for those team members who you think go that extra mile.
* Take part in our Tank ThANKs scheme, working with local charities and community organisations on a pro bono basis.
* A day off to work with a charity of your choice.
* Enhanced maternity and paternity packages.
* An overtime policy so you can get back any extra hours you work.
* Cheaper electric cars with access to Love Electric, the salary sacrifice scheme.
* City centre working in a beautifully restored Georgian building with an onsite bar (Nottingham) or in a characterful former cotton mill with original features and modern amenities (Manchester).
Health and Wellbeing
* Access to Health Assured, which offers free counselling sessions, legal and financial advice.
* A team of Mental Health First Aid Responders to support you.
* An anonymous staff survey so you can let us know your thoughts and feedback and we will let you know what we do about it!
* A dedicated Team and Communities Development Director to look after our culture and our people.
* A ban on internal lunchtime meetings and out of hours emails.
* Free fruit and sweet treats.
* £50 towards your glasses for work related prescriptions and free eye tests.
Personal Development
* Access to the TANK Talks training sessions, Wednesday Workshops and skill swap sessions so you can learn from those around you and external thinkers.
* A personal training budget for each individual at Tank.
* Mentoring sessions to support you with any personal development needs.
If you're interested, please send your CV and a covering email by 28th October, explaining why you would be a great fit for our team, to careers@tank.co.uk.
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