Retail Security Officer
Mitie Cleaning & Hygiene Services is looking for a Retail Security Officer who can deliver exceptional customer service while maintaining a safe shopping environment free from the fear of crime for customers and colleagues.
Pay rate:£12.60
Shifts: Various shifts (to be discussed at interview)
Job Overview
Mitie is seeking a proactive retail security officer who commits to customer service excellence, deters violence and public order offences, patrols the store, operates CCTV systems, liaises with store management and local law‑enforcement, and uses authorised body‑worn CCTV to increase safety.
Qualifications
* Current SIA licence or SIA certificates (preferable)
* Full 5‑year checkable employment/education history. Failure to provide may result in offer withdrawal or termination
Main Duties
* Deliver industry‑leading customer service
* Deterrence of violence and public order offences
* Conduct store patrols
* Utilise CCTV systems to reduce crime and stock loss
* Liaise with store management teams
* Liaise with police and crime partners to foster strong working relationships
* Wear body‑worn CCTV to support crime reduction and increase safety for colleagues and customers
Benefits
* Contracted hours
* Annual leave entitlement
* Pension and life insurance schemes
* Free uniform supplied
* SIA re‑licencing programme
* Comprehensive induction and training programme
* Access to extensive employee benefits (financial services, retail discounts, reward schemes, online GP services)
* Apprenticeship schemes
* Progression and development opportunities
* Paid breaks
Seniority Level
Entry level
Employment type
Full‑time
Job function
Other, Information Technology, and Management
Industries
Facilities Services
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