Overview A world-leading biotechnology firm at the forefront of scientific innovation is seeking a dynamic IT Operations Team Lead to oversee the management, stability, and continuous evolution of its critical IT infrastructure. This is a hybrid role combining strategic leadership with hands-on technical expertise, ideal for a seasoned IT professional looking to make a tangible impact within a cutting-edge scientific environment.
Reporting directly to the Director of Infrastructure Operations, you will lead a team of engineers and play a key role in maintaining and improving infrastructure systems that underpin global scientific and business operations.
Key Responsibilities
Provide strategic and technical leadership for the design, implementation, and optimisation of IT infrastructure in line with a cloud-first strategy
Oversee a team of engineers, driving accountability, performance, and continuous improvement
Deliver infrastructure enhancements across cloud platforms, virtual environments, and on-premise systems
Take ownership of operational processes including Major Incident Management, Change Management, Capacity Planning, and Supplier Management
Ensure system performance, availability, and security across the global infrastructure estate
Collaborate with vendors, internal stakeholders, and project management teams to align technical initiatives with business objectives
Lead the migration of on-premise workloads to cloud platforms (particularly AWS)
Monitor and tune system performance; identify and resolve performance issues proactively
Participate in the design and management of data centre environments
Maintain robust security practices aligned with compliance standards including ISO 27001 and 20000
Required Skills & Experience
~10+ years of experience in IT infrastructure, systems administration, and operations
~ Proven leadership experience with the ability to drive team performance and deliver infrastructure improvements
~ Broad expertise across Linux and Windows environments, virtualisation (VMware/Hyper-V), and networking (physical and virtual)
~ Strong scripting and automation experience (e.g., PowerShell, Bash, Python)
~ Hands-on experience with cloud platforms, particularly AWS
~ Proficient in incident response, monitoring, and alerting frameworks
~ Experience in data centre management and cloud workload migration
~ Strong diagnostic skills with tools like Wireshark, log analysis tools, and monitoring platforms
~ Familiarity with ITIL-based service management processes and compliance standards
~ Knowledge of performance tuning, capacity planning, and high-availability configurations
Qualifications & Certifications
Degree in Computer Science, Information Technology, or a related field (or equivalent experience)
Relevant certifications are advantageous (e.g. AWS, Microsoft, Cisco, ITIL )
What We’re Looking For
A pragmatic, solution-focused leader with a strong technical foundation
Excellent communication skills and ability to collaborate effectively with both technical and non-technical stakeholders
A passion for operational excellence and a proactive approach to problem-solving
Confidence working in a fast-paced, high-impact environment supporting scientific discovery
If you're a hands-on technical leader with a passion for infrastructure excellence and a desire to contribute to the next generation of biotechnology, this is your opportunity to make a real difference.