WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Position Overview:
Due to continued business growth, EOS are seeking a Sales Operations Associate to help fulfil and exceed the company’s service delivery requirements.
WHAT YOU WILL DO:
As aSales Operations Associate, you will play a key role in organizing and coordinating cutting edge network and audio video services/systems projects. You will be involved in the lifecycle of the overall internal project(s) working closely with other specialist project teams delivering the service to a customer base that includes leading global blue-chip organizations.
KEY RESPONSIBILITIES:
* Contact OEMs (Original Equipment Manufacturers) and distributors to gather pricing information for Audio Visual, Video, Conferencing, and Networking components.
* Register and manage bids with relevant OEMs and distributors in accordance with company procedures.
* Create detailed and competitive quotes in Sage X3.
* Interact with clients to present and discuss quotes, addressing their inquiries and needs.
* Maintain communication with OEMs and distributors to ensure accurate and up-to-date pricing information.
* Identify any changes or updates in pricing and adjust quotes accordingly.
* Continuously monitor the market for pricing trends and competitive positioning.
* Maintain thorough records of pricing data, client interactions, and bid registrations.
* Process final project invoicing, working closely with Account Management teams
* Attend client meetings, representing the Sales Operations department.
* Work closely with Finance to address any invoicing queries and customer follow up, as needed.
ESSENTIAL CRITERIA:
* Willingness to take ownership of projects through to completion, with a desire to deliver for both the client and the company
* Experience using account management / procurement software
* Strong numeracy skills and analytical ability
* Excellent time management skills, with ability to manage workload and prioritize tasks
* Exceptional attention to detail and level of meticulousness
* Strong client-facing and internal communication skills
* A proactive problem solver, who can think on their feet.
* Intermediate to Advanced Microsoft Excel Knowledge
* Willingness to work as part of a team in a fast moving, growing global company
DESIRABLE CRITERIA:
* Experience of Audio Visual / Video Conferencing and Networking environments
* Clear understanding of the commercials involved in buying and reselling hardware and services
* Experience with Cisco CCW, Sage X3 and Jira a plus
* Can drive progress positively and effectively, keeping all stakeholders informed.
* Can maintain a high standard of work, even when working under pressure and handling multiple issues.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #J-18808-Ljbffr