A Vacancy at Royal Free London NHS Foundation Trust.
The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and that ensures patient confidentiality at all times.
The post holder will also supervise a team of support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.
The post holder will be part of a high performing team that is expected to demonstrate behaviours that promote the outpatient pharmacy and Royal Free London values. This means that in undertaking this role the post holder is expected at all times to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care to all.
The post holder will be mainly based at the Royal Free Hospital (OUTPATIENT PHARMACY) which is a busy and dynamic tertiary care centre.
We are looking for applicants for Band 3 Pharmacy Assistant role.
THIS ROLE IS BASED WITHIN OUTPATIENT PHARMACY ( CHASE FARM HOSPITAL).
MAIN DUTIES AND RESPONSIBILITIES
The post holder will offer World Class Care based on Royal Free World Class Values to service users, staff, colleagues, clients and patients alike.
1. DISPENSARY RESPONSIBILITIES
1.1 To assist in the dispensing of out patient (RF only) prescriptions under the supervision of a pharmacist/qualified pharmacy technician (after appropriate training), including ward based dispensing.
1.2 To assist in the preparation of porter bags/boxes and audit records for delivery of medicines to wards and departments
2. RECEPTION DUTIES AND RESPONSIBILITIES
2.1 To assist in reception duties including taking in prescriptions, collection of fees and entry of prescription details onto computer system (PTS – prescription tracking system) as per procedures.
2.2 To handle patient enquiries regarding the collection of prescriptions, to locate the dispensed item and alert a suitably trained member of the dispensary team to hand out the medications.
3. STOCK CONTROL RESPONSIBILITIES
2.1 To be aware of and put into practice the principles of good stock control at all times, including correctly storing stock, stock rotation and routine checking of expiry dates
2.2 To participate in stock management, including stock counts & maintaining cold chain storage for medicines during receipt, dispensing, checking and delivery processes
For further information please refer to the attached JD/PS.
The Pharmacy Services of the Royal Free London are constantly evolving to best meet the needs of patients and our healthcare colleagues and partners and this may lead to providing a full and comprehensive Pharmaceutical support over 7 days a week.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion.
THIS ROLE IS BASED WITHIN OUTPATIENT PHARMACY ( CHASE FARM HOSPITAL).
5. OTHER DUTIES/ RESPONSIBILITIES
5.1 To attend all relevant meetings.
5.2 To liaise with the Pharmacy Technician Team Manager as appropriate regarding any issues, problems, errors or complaints beyond limitations.
5.3 To be proactive and to support the implementation of change
5.4 To maintain satisfactory personal performance and professional standards and to achieve, where possible, agreed objectives described in the annual staff appraisal system undertaken by the line manager.
5.5 To support the pharmacy wellbeing forum and promote healthy lifestyles and work/life balance.
5.6 To support the green agenda within the department and aim to reduce the department’s carbon footprint.
5.7 To maintain high standards and orderly methods of working.
6.8 As a representative of the department to behave in a manner that is professional, positive and polite and confidential.
5.9 To be accountable for his/her own actions.
5.10 The post holder is expected to make him/herself aware of the needs of the dispensary section as a whole and to take the initiative in responding to such needs.
5.11 To direct or accompany visitors to the department to the correct areas within the department.
4. TRAINING AND EDUCATIONAL RESPONSIBILITIES
4.1 To assist in the supervision and training of junior staff, including support workers and pre-registration trainee pharmacy technicians.
4.2 To participate in the induction of new staff.
4.3 To participate in all mandatory training and any training deemed appropriate by the Technician Team Manager
4.4 To participate in a system of performance appraisal
4.5 To manage the Band 2 Pharmacy Support Worker apprentice and assign jobs as necessary.
For further information please refer to the attached JD/PS.
This advert closes on Sunday 3 Aug 2025
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