Night Receptionist - Didsbury, Manchester Job Type: Full Time - Permanent About the Role Are you a night owl who thrives working independently? We are looking for a reliable and customer-focused Night Receptionist to join our friendly team at the Waterside Hotel & Leisure Club. This is a key role within our overnight operation, ensuring the safety, security and comfort of our guests while maintaining our high standards across the hotel and leisure facilities. Key Responsibilities Checking guests in and out efficiently and professionally Managing reservations online and over the telephone Ensuring the safety and wellbeing of all hotel guests and leisure club members Conducting regular floor walks and security checks throughout the night Maintaining a clean, friendly and well-maintained environment Serving guests in the bar area Cleaning and upkeep of communal areas Monitoring and recording guest access to the leisure club About You Previous experience in a hotel, hospitality or customer service role Confident telephone manner and strong communication skills Excellent written and spoken English Basic numeracy skills Able to work independently and manage time effectively Well-presented, friendly and professional at all times Knowledge of Protel is desirable but not essential (full training provided) First Aid certification is advantageous What We Offer Up to £28,000 per year 28 days paid holiday (pro rata) Complimentary leisure club membership 50% discount on food and drink 25% Friends & Family hotel room discount Discounted Friends & Family leisure club membership Company pension scheme On-site parking Employee discounts Additional Information Night shift role Applicants should be able to reliably commute to Manchester M20 5WZ Previous night shift experience is beneficial but not essential If you’re looking to join a growing business with excellent benefits and long-term opportunities, we’d love to hear from you.