HOUSING OPTIONS ADVISOR (Fixed Term Contract until 31 March 2029) Salary – £31,537 to £ 33,699 per annum About Us East Staffordshire Borough Council is a high performing authority with a great mix of town and country. Working closely with a number of key local and county wide partners, Housing Services provide a range of services for residents across the Borough. An exciting opportunity has opened for two full time Housing Options Advisors that have experience and competence in providing homelessness assistance. This position offers an excellent career development opportunity to develop skills and experience in the homelessness and housing sector. We have an attractive benefits package includes the Local Government Pension Scheme; flexible working hours; generous annual leave; hybrid working; development opportunities and free car parking. The Council offices are based at Burton Town Hall in Burton upon Trent, which is also located close to the train station. The Role You will work collaboratively with households who are homeless, or at risk of homelessness to remove any barriers to their rehousing with a focus on prevention. You will create, review and update their personalised housing plan and minimise any stay in temporary accommodation. You will assess if applicants are homeless, eligible for assistance, in priority need, and have a local connection with East Staffordshire and perform any duties owed under Part VII of the Housing Act. Where appropriate, you will also consider if they are intentionally homeless. You will issue legally compliant letters, referencing relevant guidance and case-law, and detailing the reasons for your decision. Key Requirements You will have experience of working in housing within a local authority, housing association or equivalent experience within another organisation. You will have a proven ability to provide excellent customer care working effectively with others, have good interpersonal skills and be able to adapt to an ever-changing working environment. To succeed in the role, you must have excellent communication skills, be an accomplished negotiator and problem solver and be able to work by your own initiative. Please see the attached job description and person specification for full details including the essential and desirable criteria for this role. Skills & Experience You must be able to work both autonomously and as part of a team. You should possess excellent written and verbal communication skills, with the ability to analyse and interpret legislation and enforce it in a balanced way. The successful applicant should also possess the ability to build effective relationships with internal and external stakeholders at all levels. Additional Information Appointment will be subject to a satisfactory basic level Disclosure & Barring Service Check. The Council is actively building diverse teams and welcomes applications from everyone, including people of different age, sex, gender, ethnicity, religion, and sexual orientation. We are a Disability Confident Employer. Important Notes for Candidates: Visa Sponsorship As a smaller local authority, we do not currently hold a sponsorship licence. Therefore, we are unable to issue Certificates of Sponsorship. All applicants must have the right to work in the UK at the time of application as we are unable to support visa sponsorship. Personal Relationships A candidate for any appointment with East Staffordshire Borough Council who know of any family or close personal relationship with any Member or Officer, must disclose that relationship when completing an application form for employment. If you would like an informal chat about this opportunity, please contact Brett Atkinson, Housing Manager by emailing brett.atkinson@eaststaffsbc.gov.uk to arrange. Closing Date Sunday 1 March 2026 Full details of the job role are detailed in the Job Description and Person Specification. Attached documents HS081T & HS082T - Housing Options Advisor - Job Des and P Spec.docx