KEY DUTIES
* Book on and book off with the MadiganGill Security Control Centre using the Guardhouse mobile application
* Ensure comprehensive shift handovers are documented and conducted between outgoing and incoming teams
* Review all incidents, near misses, welfare reports and maintenance requests
* Oversee unlock and lock up procedures, including alarm setting and unsetting
* Maintain full accountability of site keys
* Review, triage and action stakeholder email requests
* Manage access card creation, modification and cancellation in line with approval processes
* Ensure patrols are completed by the security team
* Verify all vehicle access and confirm legitimate business on site
* Conduct daily briefings with the Client Security Manager
* Deliver toolbox talks to the site security team
* Manage planned absences across three client locations
* Ensure training compliance in line with assignment instructions and risk assessments
* Conduct local employee appraisals
* Assist with investigations where required
* Respond to incidents, near misses and welfare related matters
* Maintain up to date local operating procedures in agreement with the Client Security Manager
RESPONSIBILITIES
* Ensure all client agreed tasks are fulfilled in accordance with assignment instructions
* Adhere to all site safety control measures and risk assessments
* Report to the Client Security Manager for day to day operations
* Report to the MadiganGill Contracts Manager regarding company matters
* Ensure all incidents and near misses are escalated in accordance with distribution lists
* Maintain a professional appearance at all times
* Demonstrate strong customer service capability
* Support student welfare as required
* Uphold the professional standards of both the client and MadiganGill Security & FM
* Refrain from using social media or meeting applications to advertise or advocate events on site, or to contact students
* Maintain a valid and authorised SIA licence
* Maintain a valid First Aid qualification
* Comply fully with GDPR and data protection requirements
* Remain courteous, polite and welcoming
* Demonstrate reliability and a positive, proactive attitude
* Comply with all health and safety measures
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