The role
NEXT is a dynamic business that never stands still. We are looking for a Finance Operations Delivery Manager who shares our "get it done" attitude to lead high-priority projects and transform our finance tech stack.
In this role, you won't just report on progress; you will make it happen. Reporting directly to the Financial Controller for Payments and Operations, you will lead the roll-out of Zendesk and Asana while managing technical EDI integrations with our global partners.
What you’ll take on
Your role is to ensure we work smart and build on our success by evolving our processes.
* Zendesk Implementation: Establish a professional Finance Help-desk to streamline internal and external queries, reducing manual response times through clever automation.
* EDI Supplier Integration: Lead the technical roll-out of Electronic Data Interchange across our supply chain to automate invoicing and reduce payment errors.
* Asana Roll-out: Design a "Finance Operating System" that moves the team away from email and into a transparent, automated task environment.
* Portfolio Oversight: Manage timelines and resource bottlenecks to ensure the team is always focused on high-value delivery.
What You’ll Bring
We are looking for someone with operational grit and a meticulous eye for detail.
* Technical Expertise: A proven track record of configuring Zendesk (triggers, SLAs) and Asana (custom fields, portfolio views).
* Collaboration Skills: You’ll act as the primary interface between Finance and Tech, translating "pain points" into technical requirements.
* Integrity: You take responsibility for doing the right thing, ensuring all system changes are rigorously tested without compromising month-end cycles.
* Experience: At least 5 years in a project or delivery role within a Finance or Fintech environment, with hands-on experience in EDI implementations.
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* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
* Company performance based bonus
* Sharesave scheme
* On-site Nursery available; OFSTED outstanding in all areas
* 10% off most partner brands & up to 15% off Branded Beauty
* Early VIP access to sale stock
* Access to fantastic discounts at our Staff Shops
* Restaurants with great food at amazing prices
* Access a digital GP and other free health and wellbeing services
* Free on-site parking
* Financial Wellbeing - Save, track and enhance your financial wellbeing
* Apprenticeship - Grow and develop on the job whilst gaining a qualification
* Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
* Support Networks - Access to Network Groups to empower and celebrate each other
* Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.