3 months contract with a Local Authority Job Summary: • We are seeking a detail-oriented and proactive Administrative Assistant to join a busy Financial Assessment operational support team. • The successful candidate will play a key role in delivering high-quality administrative support across financial assessment, income, and debt teams. • This is a fast-paced environment, ideal for someone who thrives in a collaborative setting and is committed to delivering excellent customer service. Key Duties/Accountabilities (Sample): • Provide comprehensive administrative and clerical support to ensure smooth day-to-day operations. • Collect, sort, scan and index incoming post and emails related to Financial Assessment and Income and Debt services. • Maintain and manage effective data and information systems in line with data protection policies. • Respond to and resolve customer enquiries, referring to specialist staff as necessary. • Support financial processes including handling service users’ monies and using procurement systems (e.g. SRM). • Attend and minute service-specific meetings, producing accurate records in a timely manner. • Liaise with other departments to ensure consistent, efficient, and joined-up service delivery. • Assist in maintaining a welcoming and safe environment in public reception areas. • Ensure compliance with health & safety, safeguarding, and information security standards. • Support training and development of team members in areas of expertise. • Participate in performance management processes and contribute to service improvement discussions. Skills/Experience: • Previous administrative experience within a local authority, finance, or operational support team. • Proficient in using databases, digital systems, and document management tools. • Experience working in a fast-paced, high-volume administrative environment. • Ability to manage workload independently, prioritise effectively, and meet deadlines. • High level of accuracy and attention to detail. • Confident handling confidential or sensitive information in accordance with policies. • Strong verbal and written communication skills. • Ability to work collaboratively across multiple teams and services. • Knowledge of Civica (advantageous). • Understanding of GDPR, equality and diversity, health and safety and safeguarding requirements. Additional Information: • The closing date: 25/08/2025 @17:00. • Hybrid working options are available.