We are looking for a proactive and organised Onsite Manager to lead our heavy&bulky delivery operations. Youll play a key role in ensuring smooth daily operations, exceptional service quality, and team performance.
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This is an exciting opportunity for a hands-on leader who thrives in a fast-paced logistics environment and takes pride in maintaining high standards of safety, compliance and customer satisfaction.
Location: Luton and Milton Keynes
Working Hours: 9am to 6pm
Salary: £150/day
Key responsibilities
Manage daily delivery operations, including route readiness, loading, and dispatch efficiency
Ensure all deliveries and installations meet required standards of quality and safety
Support and monitor drivers throughout their shifts to resolve live operations issues.
Maintain open, effective communication with drivers and crew members
Provide coaching, leadership, and performance feedback to the team.
Monitor customer satisfaction and address any service or delivery issues promptly
Take ownership of resolving complaints or failed deliveries
Maintain accurate records for uniforms, equipment, and vehicle conditions
Overseel payroll completion, ensuring all shifts and route data is accurate and aligned across internal platforms
Identify and escalate recurring operational challenges
Serve as the main link between the site and company departments
Promote company culture and uphold professional standard at all times
Skills and Experience
Proven leadership and communication skills
Strong understanding of logistics and delivery operations
Excellent attention to detail
Confident using digital platforms ( MS Office, tracking systems, internal apps)
Ability to manage and prioritise multiple tasks
CPC qualification preferred but not essential
Why Join Us
Youll be joining a dedicated, fast-growing team where your contribution directly impacts operational success and customer satisfaction. We value initiative, teamwork and professional excellence.
If you take pride in your work and love being part of a team that gets things done, wed love to hear from you.
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