Role: Senior Applications & IT Support Engineer Location: Leeds Salary : £45,000 - £48,000 Work Model: Hybrid/Flexible working available A leading organisation is seeking a Senior Applications & IT Support Engineer to play a pivotal role in supporting business-critical applications and leading the implementation of Microsoft Dynamics 365 (D365). This is an excellent opportunity to join a forward-thinking IT team driving innovation across systems and processes. Key Responsibilities: Provide 2nd and 3rd line support for key business applications including AX 2012, D365, PPMS, and PTS Lead and support application-related projects from planning to implementation Maintain integrations across hybrid infrastructure (cloud and on-premises) Drive improvements in ERP and production system performance Deliver end-user training and ongoing support Collaborate with finance, production, and third-party vendors to support business needs Assist with stocktake and other business-critical functions (some out-of-hours work required) Ideal Candidate You are: An experienced senior support engineer with ERP application knowledge, particularly AX or D365 Confident in managing hybrid IT environments Focused on continuous improvement and experienced in automation tools like Power Automate or Power Platform A strong communicator who can advise stakeholders and lead on technical decisions A collaborative team player who takes ownership and supports the development of others Requirements: Proven application support experience, preferably within manufacturing Strong background in Microsoft systems and ERP platforms Excellent problem-solving and project delivery skills Willingness to work flexibly, including evenings and weekends when required Benefits: Incremental holiday allowance based on service Contributory pension scheme and life assurance Free parking and employee discount schemes Ongoing training, development, and company events Does this sound like the role for you? APPLY TODAY! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.